1. Introduction
Welcome to Artivex (hereinafter referred to as 'Company,' 'platform,' or 'we'). Your privacy is important to us, and we are committed to safeguarding your personal data. This Privacy Policy explains our principles and practices concerning the collection, use, and protection of your personal data, as well as the rights you can exercise regarding it.
By continuing to use Artivex (https://artivex.xyz), you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. Should you have any questions or concerns regarding this document or your personal data, feel free to contact us at [email protected].
2. Applicability of the Privacy Policy
This Privacy Policy applies to all interactions you have with Artivex, covering:
- Website Usage: Whether you’re browsing our website as a guest or a registered user, this Privacy Policy governs how your data is handled.
- Account Registration: When you create an account on Artivex, this Privacy Policy explains how we manage the personal data you provide.
- Transactions: For purchases or financial transactions on our platform, we use your personal data to facilitate these transactions and handle any associated disputes.
- Communication: Whether contacting us via email or support channels, this Privacy Policy applies to the data involved in those interactions.
- User-Generated Content: Content you upload, such as images, is processed in accordance with this Privacy Policy.
- Marketing and Promotions: If you opt to receive marketing materials, we will handle your data as described here.
- Other Interactions: Any other activities, such as engaging with the platform, are covered by this Privacy Policy.
3. Data Controller Information
Artivex is operated by:
Data Driven Dynamics Ltd
Registered in England and Wales: 16095164
Registered Address: 121 Hamlets Way, London, England, E3 4TY
4. Categories of Personal Data We Process
We collect and process various categories of personal data based on your interactions with our platform. This includes:
- Identity Information: Name, surname, date of birth, and identification details.
- Contact Information: Email address, phone number, and mailing address.
- Financial Information: Payment details and transaction history.
- Profile Information: Username, profile picture, and preferences.
- Technical Information: IP address, device information, and browsing history.
- Location Information: Geographic location based on IP address or mobile device.
- User-Generated Content: Content you create or upload.
- User Activity Data: Data on how you interact with the platform.
- Marketing Preferences: Preferences for receiving promotional communications.
- Regulatory Compliance Data: Data required for KYC (Know Your Customer) or AML (Anti-Money Laundering) purposes.
5. Sources of Personal Data
- Directly from You: When you interact with our platform or contact us.
- Third Parties: Such as service providers, partners, or regulatory authorities.
6. Purposes and Legal Basis for Processing
We process personal data for the following purposes, based on specific legal bases:
- Account Management: To manage user accounts (legal basis: contractual necessity).
- Identity Verification: To verify users’ identities (legal basis: legal obligation and legitimate interest).
- Transaction Processing: To facilitate purchases (legal basis: contractual necessity).
- Customer Support: To respond to inquiries (legal basis: contractual necessity and legitimate interest).
- Fraud Prevention and Security: To detect and prevent fraud (legal basis: legitimate interest and legal obligation).
- Marketing: To send promotional communications (legal basis: consent and legitimate interest).
- Legal Compliance: To meet legal obligations (legal basis: legal obligation).
- Analytics and Improvement: To analyze user behavior and improve services (legal basis: legitimate interest).
- Dispute Resolution: To handle disputes and legal claims (legal basis: legal obligation and legitimate interest).
7. Recipients of Personal Data
We may share your data with:
- Service Providers: Entities that assist in delivering our services.
- Regulatory Authorities: When required by law.
- Other Recipients: With your consent or as permitted by law.
8. Security
We implement reasonable measures to protect your personal data. However, no system can guarantee absolute security.
9. International Data Transfers
Your personal data may be transferred outside the UK or EEA for processing, ensuring compliance with applicable legal requirements.
10. Your Rights
Under the UK GDPR, you have rights including:
- Access: Request access to your personal data.
- Correction: Correct inaccurate information.
- Deletion: Request data deletion.
- Restriction: Restrict or object to certain processing.
- Withdrawal of Consent: Withdraw consent where applicable.
- Portability: Request data portability.
To exercise your rights, contact us at [email protected].
11. Data Retention
We retain personal data as necessary for its intended purposes and as required by law. Once retention periods expire, data is deleted or anonymized.
12. Automated Decision-Making
We may use automated systems for recommendations and fraud detection. These processes are designed to enhance user experience and ensure security.
13. Children's Privacy
Our platform is not intended for individuals under 18, and we do not knowingly process minors' data.
14. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Changes will be communicated through our website, and continued use of our platform signifies acceptance of the updated terms.
15. Contact Us
For any inquiries about this Privacy Policy or your data, please contact us at:
Effective Date: 02.01.2025